We aim to ensure timely delivery of healthcare products and services with clarity and reliability.

1. Shipping Time:

   • Orders are processed within 24–48 hours.

   • Delivery takes 3–7 working days, depending on location.

2. Shipping Charges:

   • Standard shipping is free for orders above ₹999.

   • ₹50–₹100 shipping fee applies for smaller orders, based on location.

3. Delivery Locations:

   • We currently ship across India. For remote or restricted zones, delivery may take longer.

4. Service Appointment Confirmation:

   • For home care or consultation services, scheduling will be confirmed within 24 hours of payment.

5. Order Tracking:

   • Once dispatched, a tracking ID and link will be sent via SMS/email.

6. Delays & Exceptions:

   • Delivery may be affected by natural calamities, strikes, or lockdowns. We appreciate your patience in such cases.